User Agreement and Privacy Policy for Autolyzedoj
Welcome to the official online store of Autolyzedoj. By using our website and services, you agree to the terms and conditions stated herein. This document outlines the rights and responsibilities of users, the rules regarding the use of our website, details on ordering, payment, delivery, and the return process. It also contains comprehensive information regarding your privacy, the use of cookies, and data protection measures in full compliance with applicable laws on personal information processing and storage.
Please read this User Agreement carefully before placing an order or using any service provided by Autolyzedoj. Your continued usage of our services will be deemed as full acceptance of this agreement as well as all subsequent changes and modifications that may be made over time.
This agreement is intended for residents and users located within our service area. It supersedes any previous versions or notices provided, and it has been prepared in accordance with the consumer protection, privacy, and electronic commerce laws governing the handling of personal data.
Definitions and Interpretations
For the purpose of this document:
- "User" refers to any individual who accesses the website or uses products and services provided by Autolyzedoj.
- "Services" refers to the entire range of products, order processing, shipments, payments, and support provided through the website.
- "Agreement" refers to these User Agreement and Privacy Policy documents, including any changes or modifications made from time to time.
- "Personal Information" refers to any information, whether true or not, about an identifiable individual which relates to their personal identity, online identifier, or any similar information.
- "Cookies" are small text files that are stored on your device to facilitate improved service and functionality. Their use will be explained within this document.
Eligibility and Account Responsibility
Use of our website and services is available only to individuals who are legally capable of entering into a contract, and who provide accurate, current, and complete information when registering with us or placing an order. You agree to maintain the confidentiality of any login credentials provided and to notify us immediately if you suspect any unauthorized use of your account.
Any breach of the terms set forth in this Agreement may result in the immediate termination of your account and/or legal action in accordance with prevailing laws on data security and electronic commerce.
Orders, Payment, and Shipping
All purchases made through the website are subject to the acceptance of individual orders by Autolyzedoj. While we make every effort to make the ordering process smooth, occasional delays or technical errors may occur. By placing an order, you agree to provide complete, accurate, and truthful information regarding your payment, shipping address, and contact details.
Pricing and Payment: Prices are displayed in local currency (in Canadian Dollars, CAD) and include applicable taxes where required by law. Payment for products can be made by credit card, debit card, PayPal, or any other payment method that Autolyzedoj may designate. All transactions are secured by state-of-the-art encryption methods to ensure the safe processing of your sensitive financial data.
In the unlikely event of discrepancies or errors in pricing or product descriptions, we reserve the right to cancel or adjust your order accordingly.
Shipping and Delivery: The delivery of your order will be carried out using reputable and nationally recognized service providers, including Canada Post, UPS Canada, FedEx, and other trusted local carriers. The minimum shipping fee for standard delivery generally starts from CA$10.00, subject to adjustments based upon weight, volume, and destination within our delivery area.
Estimated delivery times are provided at the time of order placement and are indicative only. Autolyzedoj is not responsible for delays caused by service provider outages or unforeseen circumstances. Tracking details will be provided once your order has been dispatched.
Please note that shipping times may be longer during peak seasons or special sale events.
Return, Refund, and Exchange Policy
We aim to ensure complete customer satisfaction with every purchase made through our platform. If you find that a product does not meet your expectations or is defective, you may initiate a return or exchange in accordance with our policy.
Return Period: You may request a return for products that are either defective or not in conformity with the description within 30 calendar days following the receipt of your order. For reasons other than a defect or error in description, the product may be eligible for a return or exchange subject to the specific terms provided at the time of purchase.
Return Process: To initiate a return, please contact our customer service using the contact details provided below. You will be provided with a return authorization, after which you must securely package the product, include the return authorization number in a written document, and ship it back using a reliable shipping service. Please note that you might be responsible for the return shipping costs unless the return is due to a mistake on our part, such as a defective product or mis-shipment.
Refunds and Exchanges: Once we receive and inspect the returned product, refunds will be processed within 14 business days, with the amount refunded to your original method of payment. For exchange requests, the replacement product will be dispatched following receipt and confirmation of the returned item’s condition.
Restocking Fees and Other Charges: Depending on the nature of the product and the condition in which it is returned, a restocking fee may apply. Any applicable fees will be clearly disclosed during the return procedure.
Products Not Eligible for Return: Certain items, such as perishable goods, custom-made products, or downloadable digital content, are not eligible for return unless required by applicable consumer protection laws.
Privacy Policy and Protection of Personal Information
Protecting your personal data is one of our highest priorities. Autolyzedoj collects, processes, and stores personal data in accordance with current privacy laws governing personal information. We strictly adhere to procedures and assurances mandated under the applicable Privacy Legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
The types of personal data we may collect include your name, billing and shipping addresses, telephone number, email address, and payment information. Additionally, if you choose to subscribe to our newsletters or promotional offers, additional data may be collected for the purpose of providing a customized shopping experience.
How We Protect Your Data: Our website utilizes advanced security protocols, including end-to-end encryption, secure socket layer (SSL) technology, and regular security audits to prevent unauthorized access or data breaches. Access to personal data is restricted to authorized personnel only.
Use of Cookies: Our website employs cookies to provide enhanced functionality, personalized elements, and a better overall user experience. Cookies help in remembering your preferences and tracking usage statistics for website improvement purposes. Users are informed about the use of cookies at the point of entry to our website and can adjust their browser settings to manage or disable cookies as desired. However, disabling cookies may affect certain functionalities of the website.
Data Retention and User Rights: We store your personal data only for as long as is necessary for the provision of our products and services, and as mandated by law. You have the right to request access to your personal data, to correct inaccuracies, or to have your data deleted, subject to any legal or regulatory obligations that require its retention. Requests concerning the deletion or modification of your data can be made via the contact information provided below.
Data Sharing and Third Parties: Personal data collected through our website is not sold or shared with third parties for marketing purposes. Any sharing of your data with trusted partners is solely for the purpose of fulfilling your orders or providing enhanced services, and such partners are contractually obligated to adhere to privacy standards at least as rigorous as those outlined here.
International Data Transfers: Where necessary, personal data may be transferred to and stored in data centers located outside of local jurisdiction. In such instances, Autolyzedoj ensures that the data is subjected to adequate safeguards to maintain its confidentiality and integrity.
Intellectual Property and Website Content
All content available on the Autolyzedoj website, including but not limited to text, graphics, logos, images, digital downloads, and data compilations, is the property of Autolyzedoj or its respective owners and is protected by applicable copyright and trademark laws. Any unauthorized use or duplication of any of this content is strictly prohibited.
Users are granted a limited, non-transferable license to use the website’s materials exclusively for personal and non-commercial purposes. Any other use without our express written permission is a violation of our intellectual property rights.
Limitation of Liability and Indemnification
Autolyzedoj shall not be held liable for any direct, indirect, incidental, consequential, or punitive damages stemming from the use or inability to use our products and services. This includes, but is not limited to, damages arising from errors, omissions, interruptions, delays in operation, or loss of data.
By using our website and services, you agree to indemnify and hold harmless Autolyzedoj, its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, costs, and damages arising out of or related to your use of our website or violation of this Agreement.
Modifications, Termination, and Governing Law
Autolyzedoj reserves the right to modify or change the terms outlined in this Agreement at any time without prior notice. Any changes will be effective immediately upon posting on our website. Users are encouraged to review this Agreement periodically to ensure they are aware of any modifications.
Should you violate any of the terms herein, Autolyzedoj reserves the right to suspend or terminate access to the website and/or your account. In the event of termination, any outstanding obligations that have accrued prior to the termination shall remain in effect.
This Agreement is governed by and construed in accordance with local consumer protection, electronic commerce, and privacy laws. Any disputes arising from the interpretation or application of this Agreement will be resolved in accordance with the laws applicable to the area in which the services are provided.
Contact Information
If you have any questions, concerns, or requests regarding this User Agreement or our Privacy Policy, please contact our support team via the following details:
- Telephone: +1 403 746 548 3
- Email: [email protected]
- Address: 30, Ponymill Drive, Toronto, Canada
Our customer service team will endeavor to address your inquiries and concerns in a timely manner.
Cookie Usage and Consent
As part of our online services, cookies are used to ensure the most relevant content is delivered to you and to help us optimize your experience on our website. By using Autolyzedoj, you consent to the use of cookies in accordance with our cookie policy.
Cookies enable us to collect anonymized information about your browsing habits, remember your preferences, and offer a more personalized interaction when you visit our site. You are free to disable cookies in your browser settings; however, please note that doing so may affect the performance and functionality of our website.